Snider's West Partners

BBB Accredited Automotive Repair

Snider's West is proud that our automotive repair shop serving the greater Davenport area has been accredited by the BBB - Better Business Bureau. As a BBB approved automotive repair shop serving the greater Davenport area, the Better Business Bureau has determined that Snider's West meets its accreditation standards. These standards include the dedication of Snider's West in making good faith efforts to resolve any and all customer complaints consumers have about our automotive repair services. As a BBB accredited business, Snider's West pays a fee for our BBB accreditation review and monitoring, as well as for the support of BBB services to the greater Davenport community.

The Better Business Bureau Code of Business Practices represent standards for the Snider's West BBB accreditation. Snider's West meets these standards and has completed all Better Business Bureau application procedures required for accreditation. The Code of Business Practices is based upon on the Better Business Bureau Standards for Trust. The Standards for Trust are 8 principles that Snider's West adheres to for the purpose of creating and maintaining trust for our auto automotive repair services around the greater Davenport area.

As a member of the Better Business Bureau, Snider's West was not obligated to obtain accreditation by the BBB. Snider's West chose to be an accredited BBB automotive repair shop servicing the Davenport area so as to give consumers the peace of mind that when they bring their vehicle to us for auto repair services they are being treated fairly and honestly.

The BBB Code of Business Practices encompasses sound advertising, customer service and selling practices that develop consumer trust and confidence in businesses like Snider's West. The Code of Business Practices is built on the Better Business Bureau Code of Standards for Trust, eight principles that summarize important elements of creating and maintaining trust for each and every one of the customers in the greater Davenport who choose Snider's West for their automotive repair needs.

The Better Business Bureau Code of Business Practices also represents the standards required of Snider's West to be accredited by Better Business Bureau, standards that Snider's West has completed with the required BBB accreditation application procedures.

As an accredited Better Business Bureau automotive repair shop, Snider's West affirms that we meet and will adhere to the following BBB standards:

1. Build Trust - Establish and maintain a positive track record in the Davenport area marketplace.

As a BBB Accredited Business Snider's West agrees to:

A. Have been actively selling products or services in any BBB service area for at least the most recent 12 months.

B. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates to the Better Business Bureau upon request.

C. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).

D. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.

E. In its relationship with BBB Snider's West:

* Meets all applicable standards within this Code of Business Practices

* Cooperates with BBB's activities and efforts to promote voluntary self-regulation within the automotive repair industry

* Honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process

* Complete the required application and pay all monetary obligations to BBB in a timely manner

2. Advertise Honestly - Adhere to established standards of advertising and selling.

As an accredited automotive repair business Snider's West agrees to:

A. Follow federal, state/provincial and local advertising laws.

B. Abide by the Better Business Bureau Code of Advertising. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.

C. Adhere to applicable BBB industry codes of advertising.

D. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.

E. Use the Better Business Bureua name and logos in accordance with BBB policy.

F. Snider's West will avoid misleading our customers in the greater Davenport area by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means.

3. Tell the Truth - Honestly represent our products and services, including clear and adequate disclosures of all material terms.

As an accredited automotive repair business serving the greater Davenport area, Snider's West agrees to:

A. Snider's West will make known all material facts in both written and verbal forms, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.

B. Ensure that any written materials are readily available, clear, accurate and complete.

4. Be Transparent - Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer's decision to buy.

As an accredited automotive repair business, Snider's West agrees to:

A. Upon request, Snider's West agrees to supply the Better Business Bureau with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.

B. Clearly disclose to customers:

* Direct and effective means to contact the business

* Terms of any written contract

* Any guarantees or warranties accompanying a product

* Any restrictions or limitations imposed (e.g. limited supply,maximum number available per customer)

* The Snider's West return/refund policy

* Any recurring commitment into which the customer may be entering, including information on how future billing will occur
total cost of the transaction, including tax, shipping and handling, and other related charges

C. If selling products or providing services on Web sites or via other electronic means:

* Provide any required product labeling information

* Disclose the nature and terms of shipping, including any known delays or shortages of stock

* Provide an opportunity to review and confirm the transaction before the sale is completed

* Provide a receipt summarizing the transaction after the purchase

5. Honor Promises - Abide by all written agreements and verbal representations.

As an accredited automotive repair business Snider's West agrees to:

A. Fulfill contracts signed and agreements reached.

B. Honor representations by correcting mistakes as quickly as possible.

6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.

As an accredited automotive repair business Snider's West agrees to:

A. Promptly respond to all complaints forwarded by BBB by:

1. Resolving the complaint directly with the complainant and notifying BBB, or

2. Providing BBB with a response that BBB determines:

* is professional,

* addresses all of the issues raised by the complainant,

* includes appropriate evidence and documents supporting the business position, and

* explains why any relief sought by the complainant cannot or should not be granted.

B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

C. Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.

D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.

7. Safeguard Privacy - Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

As an accredited automotive repair business, Snider's West agrees to:

A. Respect Privacy

Businesses conducting e-commerce agree to disclose on their Web site the following:

* what information they collect,

* with whom it is shared,

* how it can be corrected,

* how it is secured,

* how policy changes will be communicated, and;

* how to address concerns over misuse of personal data.

B. Secure Sensitive Data

Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial information, medical history or records, etc.) will ensure that it is transmitted via secure means.Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.

C. Honor Customer Preferences

Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.

8. Embody Integrity - Approach all business dealings, marketplace transactions and commitments with integrity.

As an accredited automotive repair business Snider's West agrees to:

Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

Satisfied Customers


Sniders have performed a lot of work to prepare my Mustang for car shows that I like to enter.



The car drives perfectly now and the piece of mind is there knowing that it was done right.

Mary Phillips
Hiawatha, Iowa


Repaired my transmission at half the price of the local dealer.

Richard Jannings
Donahue, Iowa


Thank you for the great service and going over and above the call of duty.

Colleen Patel
Minneapolis, Minnesota


Best transmission shop in the Quad Cities bar none!

Aaron Lindquist
Rock Island, Illinois


The service we got was outstanding and we want to thank Snider's West for being fair and honest.

John Curry
Davenport, Iowa


After all others had failed I am grateful for their professionalism.

Bill Glass
St. Louis, Missouri


May all the miles we travel represent our gratitude!

Dick Knapp
Davenport, Iowa


Thank you Scott for your integrity and expertly done work. You deserve to prosper!

Bill Treslo
Colorado Springs, Colorado

Easy Online Scheduling

Snider's West is on call 24/7! Expert automotive repair specialists are ready to help you quickly!

563 391 7534

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Sniders West is a member of several transmission service and repair organizations
Davenport Transmission Service Experts
563 391 7534
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